About me
As Senior Director of Customer Success at EnergyCAP, I lead a team dedicated to ensuring the success of our clients through the delivery of EnergyCAP's energy management software solutions. With over 25 years of experience in the software industry, I bring deep expertise in customer support, customer success, project management, implementation, and client training.
In this role, I work closely with clients to help them fully realize the value of our solutions, tailoring our approach to meet their unique needs. I’m skilled at communicating with stakeholders at all levels of an organization to ensure alignment and satisfaction.
By fostering strong relationships and providing dedicated support throughout the lifecycle of our solutions, I strive to deliver a seamless and impactful customer experience that drives long-term success.